Our aim is to ensure that patients receive the best quality of care and that our products are used to their maximum efficiency to satisfy their previously unmet needs.
Our team is available to patients during their decision-making stage to help with any enquiries they might have about our products. We appreciate that given the nature of certain conditions, patients might feel reluctant to try new products and devices. We are there to answer any questions and address any concerns that might arise to help the patients make an informed decision that will best meet their own needs.
After a patient has purchased or been prescribed one of our products, we are willing to offer as much support as possible. We are able to help patients with the correct use of medical devices and to provide them with written material produced by our partners.
We are able to advise patients on how to get access to specialised diagnostic services which might not be available through the National Healthcare System (GeSY).
We wish to offer as much support as possible to patients and ensure the correct, efficient and safe use of our partner products. Our support is continuous, and we desire to improve the patients’ quality of life and provide them with high quality healthcare at all times.